Contact

CONTACT

Cosmic Strike Ltd · cosmicwheelplay.com · support for the site and the games hosted here

  • 1

    Who operates this site

    cosmicwheelplay.com is presented under the Cosmic Strike brand and is operated by Cosmic Strike Ltd, a company registered in England and Wales (Company No. 15621027), registered office 11-12 Tokenhouse Yard, London EC2R 7AS, United Kingdom.

  • 2

    General support

    Email: cosmicstrike@mailfence.com. We aim to reply within two business days. Please write from the email address linked to your account and include your username, so that we can find your account without asking for anything else.

  • 3

    Custom Game Development inquiries

    If you are interested in commissioning custom browser-based social games, bespoke HTML5 slot mechanics, art direction, or a complete turnkey playable release for your brand or entertainment project, please submit your project details directly through our Game Development Request Form or email our engineering team directly at cosmicstrike@mailfence.com.

  • 4

    What to write to us about

    • Account access — you cannot sign in, or you believe someone else has used your account.
    • Coins and bonuses — a welcome or daily bonus did not arrive, or your balance looks wrong.
    • Age verification — you have been asked to confirm that you are 18 or over.
    • Taking a break or closing your account — see Responsible Social Play for what each option does. Requests to close an account are actioned within two business days.
    • Bugs and technical problems on this site — tell us which game, which browser, and what happened; a screenshot helps.
    • Partner links — ask us whether a specific link is a commercial one; see our Affiliate Disclosure.
    • Reporting a minor — if you believe someone under 18 is using this site, write to us and we will close the account.
  • 5

    Privacy and data requests

    The person accountable for personal information is Derek Anderson: cosmicstrike@mailfence.com. Use this address to request access to your personal information, ask for a correction, request deletion, withdraw your consent, ask where your data is held, or make a privacy complaint. We respond within 30 days. Full details, including how to escalate a complaint to the Office of the Australian Information Commissioner, are in our Privacy Policy.

  • 6

    Postal address

    Cosmic Strike Ltd
    Company No. 15621027
    11-12 Tokenhouse Yard
    London EC2R 7AS
    United Kingdom

  • 7

    What we are not

    We are an independent operator of free social games. We do not offer real-money gambling, we do not provide casino services, we do not process payments, and we are not affiliated with any casino, gambling operator, or licensing authority. If you are looking for support with gambling, Gambling Help Online is free, confidential, and available 24/7 on 1800 858 858, and further services are listed on our Responsible Social Play page.